Frequently Asked Questions
Frequently asked questions
☕ How fresh is the coffee when it arrives?
We roast in small batches every week. Your bag is roasted the same week it ships — the roast date is printed on every package.
🚚 How long does shipping take?
Within the United States: 3 to 5 business days. Free shipping on orders over $50. In Colombia? Message us on WhatsApp at +57 322 868 8604 and we'll ship it straight from the farm in pesos.
🌱 Whole bean or ground?
We sell whole bean to protect the aroma. If you need it ground for your method (espresso, V60, French press), leave us a note on your order and we'll grind it at no charge.
↩️ What if I don't love it?
Email us at cafelinaje.coffee@gmail.com and we'll sort it out: swap it for another coffee or get a refund. That simple — we trust our beans.
🎮 How do I win coupons by playing?
Our Coffee Test has the mini-games: win one and you get 5% off (FINCA5); win both and it goes up to 10% (FINCA10). The coupon lasts 2 hours — use it while it's hot.